How to Update Contact Information in Your Mapon Account?

Your contact information is crucial for effective communication between you and Mapon, ensuring seamless support and service delivery.

Whether you need assistance or wish to receive important updates, it's essential to keep your contact details up to date.

Why Update Your Contact Information?

There are instances where you may require assistance from Mapon Client Support team, such as removing a vehicle from the platform due to a sale or adding it to another customer's account. To ensure security and authenticity, requests for such actions must come from authorized users via email to

If your request is declined because of outdated contact details or sent from an unassociated email address, we are unable to proceed. To maintain security and ensure that requests are valid, we need to verify them from authorized Mapon users.

Changing Your Contact Information

  1. Login to your Mapon account
  2. Locate your name in the top right corner and access the My account settings option from the dropdown.
  3. Check to make sure that your name, last name, and current email address are accurate. If they are not, make any necessary adjustments and input the new email address you prefer to use.

  4. Consider adding a phone number for better communication (rest assured, we won't spam you with unnecessary calls).

  5. Click "Save" to confirm the changes.

  6. If you encounter difficulties saving changes, you may need to update your password as well.
    Navigate to the "Change Password" section within your account settings and follow the prompts to set a new password.

After updating your email address, remember to refresh your browser's saved login information.

Don't forget to log in to the Mapon mobile app using your new credentials for uninterrupted access to fleet tracking, even when you're on the go.